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Service Providers

Q: What is the billing process?

A:

In order to provide services to WRC consumers you must be an approved vendor. Regional center staff, in cooperation with the consumer and family, determines at regularly specified intervals those services, which are requires by the by the consumer. The need for a service must be identifies in the consumer's Individualized Program Plan (IPP) before it can be purchased.

When the service you provide is needed, consumers will be referred to you. The service will be authorized in advance by the referring regional center. Please remember that once you are vendored you should not provide any service for a regional center without written authorization for payment from the regional center.

When the service is authorized WRC accounting department will mail a billing form and an attendance/time sheet. The attendance/time sheet must accompany all signed billing forms (invoices) and be submitted to the accounting department for payment within the deadlines to insure your payment is processed in a timely manner.

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Q: Who is required to take the Direct Support Professional Training (DSP)?

A:

Anyone working in a community care facility (CCF) licensed by the Community Care Licensing Division, Department of Social Services, and providing direct care to people with developmental disabilities who are regional center consumers, will be required to take the 70 hours of competency based training or pass the applicable competency tests. All direct care staff in Service Level 2,3, and 4 facilities are required to complete the 70-hour training or pass the competency test. The term direct care staff includes all personnel, including administrators, of service level 2,3, or 4 residential facilities providing direct service supervision and special services to consumers. 

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Q: What are funds received from the DSP rate increase to be used for?

A:

Funds from the January 1, 1999 and the January 1, 2000 rate increase are to be used to;

  1. Increase direct care staff salaries, wages and benefits.
  2. Provide coverage while direct care staff are in training classes or taking a training or competency test.
  3. Other purposes approved by the Director of the Department of Developmental Services.

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Q: Does Westside Regional Center fund for services on those holidays?

A:

Not for services considered to be a day program. If the program chooses to remain open to service consumers without compensation WRC will fund for transportation.

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Q: When does the Service Provider Advisory Committee (SPAC) meet?

A:

 The third Tuesday of every month from 10:30 AM until 1:00 PM at Westside Regional Center in the boardroom. 

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Q: When is a Health Care Summary Recommended?

A:

When the ID Team has reviewed the consumer’s health and medical needs and determined that the development of a Health Care Summary is appropriate and would significantly benefit the consumer. The WRC Center Service Coordinator will then review the consumers needs with the WRC Nurse Consultant and obtain a formatted Health Care Summary. Consumers' with the following health and medical issues may be considered appropriate for a Health Care Summary;

  1. Acute or Chronic illness.
  2. History of multiple hospitalizations.
  3. Anticipating or recovering from a medical/surgical procedure.
  4. Prescribed long term Psychoactive/Psychotropic medications.
  5. Prescribed 2 or more medications.
  6. Special health care needs with regards to Durable Medical Equipment.
  7. Incontinence.
  8. Feeding issues.
  9. Skin integrity
  10. Nutrition
  11. Infectious diseases

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