Frequently Asked Questions for Vendors
What is the billing process?
In order to provide services to WRC consumers you must be an approved
vendor. Regional center staff, in cooperation with the consumer and family,
determines at regularly specified intervals those services, which are
requires by the by the consumer. The need for a service must be identifies
in the consumer's Individualized Program Plan (IPP) before it can
When the service you provide is needed, consumers will be referred to
you. The service will be authorized in advance by the referring regional
center. Please remember that once you are vendored you should not provide
any service for a regional center without written authorization for payment
from the regional center.
When the service is authorized WRC accounting department will mail a
billing form and an attendance/time sheet. The attendance/time sheet must
accompany all signed billing forms (invoices) and be submitted to the
accounting department for payment within the deadlines to insure your
payment is processed in a timely manner.
Who is required to take the Direct Support Professional Training (DSP)?
Anyone working in a community care facility (CCF) licensed by the Community
Care Licensing Division, Department of Social Services, and providing
direct care to people with developmental disabilities who are regional
center consumers, will be required to take the 70 hours of competency
based training or pass the applicable competency tests. All direct care
staff in Service Level 2,3, and 4 facilities are required to complete
the 70-hour training or pass the competency test. The term direct care
staff includes all personnel, including administrators, of service level
2,3, or 4 residential facilities providing direct service supervision
and special services to consumers.
What are funds received from the DSP rate increase to be used for?
Funds from the January 1, 1999 and the January 1, 2000 rate increase are
to be used to;
- Increase direct care staff salaries, wages and benefits.
- Provide coverage while direct care staff are in training classes or
taking a training or competency test.
- Other purposes approved by the Director of the Department of Developmental
What are considered unpaid holidays, days WRC will not fund for consumer
New Year's Day, Martin Luther King Day, Presidents Day, Memorial
Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve Day,
Christmas Day and New Year's Eve Day. A letter is mailed annually
to vendors/family/consumers reviewing the total number of unpaid days
for the fiscal year.
Does Westside Regional Center fund for services on those holidays?
Not for services considered to be a day program. If the program chooses
to remain open to service consumers without compensation WRC will fund
When does the Service Provider Advisory Committee (SPAC) meet?
The third Tuesday of every month from 10:30 AM until 1:00 PM at
Westside Regional Center in the boardroom.
When is a Health
Care Summary recommended?
When the ID Team has reviewed the consumer's health and medical needs
and determined that the development of a Health Care Summary is appropriate
and would significantly benefit the consumer. The WRC Center Service Coordinator
will then review the consumers needs with the WRC Nurse Consultant and
obtain a formatted Health Care Summary. Consumers' with the following
health and medical issues may be considered appropriate for a Health Care
- Acute or Chronic illness.
- History of multiple hospitalizations.
- Anticipating or recovering from a medical/surgical procedure.
- Prescribed long term Psychoactive/Psychotropic medications.
- Prescribed 2 or more medications.
- Special health care needs with regards to Durable Medical Equipment.
- Feeding issues.
- Skin integrity
- Infectious diseases